In Case of Emergency

While we hope your trip is completely smooth and event-free, it is always best to be prepared. If you encounter an unexpected situation on the road, please refer to the following guidelines:

• Safety First & Remain at the Scene:

  In the event of an accident, your safety is the top priority. Please always remain at the scene, ensure everyone is safe, and follow the designated Turo processes for reporting the incident.

• Important Documents:

  For your convenience and peace of mind, the vehicle's registration, proof of insurance, and the Turo accident report card are all securely located inside a pouch in the glove box.

• Roadside Assistance:

  Please use Turo’s roadside assistance if needed.

• Contact Us Anytime:

  We are here to support you! You can always reach us directly through the Turo app messaging system for the quickest response. For urgent matters, please feel free to call or text us directly:

  • Daniel: +1 248 763 9677

  • Patrick: +1 248 798 8276